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Renting terms and conditions
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Ending Your Tenancy (Tenant’s Notice): You can end your tenancy at any time by giving the landlord at least two months’ notice in writing. Rent is payable up to the end of the notice period.
Early Release (Tenant’s Request): If you ask to leave before your two-month notice period has ended and the landlord agrees, you may be charged the landlord’s reasonable costs or loss caused by releasing you early, such as re-letting costs and rent up to the date a new tenancy starts. These will never be more than the rent you would have paid had you given full notice. The amount will be confirmed to you in writing before you agree to the early release.
If you any questions on our fees, please ask a member of staff.
Frequently asked questions
Since 1 May 2026, all private tenancies in England are assured periodic tenancies. They roll on month to month with no fixed end date.
Give your landlord at least two months’ notice in writing. You pay rent until the notice period ends.
Only for one of the legal reasons (grounds) set out in law, such as rent arrears or the landlord selling or moving in. “No-fault” Section 21 evictions no longer exist.
Rent can only be increased once a year, using the formal legal notice with at least two months’ warning. You can challenge an increase at the First-tier Tribunal if you think it’s above market rent.
You can ask in writing. The landlord must reply within 28 days and cannot refuse unreasonably.
A holding deposit of up to one week’s rent to reserve the property. Once the tenancy agreement is signed, you pay the first month’s rent (no more than one month) and the security deposit before moving in.
The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.
Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.